Account and access
For sign-in, pairing, or account-access issues, email support@truecourse.tech from the address associated with the rider account. Never include a password, recovery code, or complete payment credential.
Rider support
ThrottleRun Support
Help with rider accounts, route planning, ride records, clubs, events, maintenance, and Android test builds.
Updated July 17, 2026
Route and map issues
Include the route name, approximate area, selected map style, and what went wrong. Do not send a private home address unless it is necessary to resolve the issue.
Ride, event, or club records
Include the visible record name and date. Event disputes and official results remain subject to the organizer rules and audit history.
Maintenance records
Support can help with recordkeeping and application behavior but cannot diagnose a motorcycle or certify it as safe. Use a qualified mechanic for safety-critical concerns.
Safety emergency
ThrottleRun support is not an emergency service. Call 911 or the appropriate local emergency number for an active emergency.
Contact
Email support@truecourse.tech. Privacy and data-deletion requests can be sent to privacy@truecourse.tech.
Built for visible, rider-controlled operation.
ThrottleRun keeps route planning, ride recording, location sharing, event participation, and maintenance records under the signed-in rider's control.